Method 1 : Direct Online Order
1) Select Lab Grown Diamonds
- It is recommended to browse our website first to acquire the knowledge and information about lab grown diamonds
- Search for lab grown diamonds and add selected ones to cart
3) Pay Online to Complete the Order
- Fill in personal information in the shopping cart and complete the ordering process by making payment by credit card / bank transfer / FPS
- Customers will receive a confirmation email, and we will get in touch within 24 hours upon receipt of payment to double-check the order information
- Diamond-only orders will be delivered within 2 weeks, while it usually takes 4-5 weeks to order a diamond together with the setting
- Pick-up in store or free delivery to Hong Kong and Macau. Customers will receive an email notification when the order is ready for pick-up or is shipped
- Please contact us for urgent or overseas orders
Method 2 : Consultation and Purchase in Store
1) Make an Appointment
- Please make an appointment to have a free professional consultation session
- Most of our team members possess GIA diplomas and are able to answer customers questions and concerns about lab grown or natural diamonds
2) Setting Service (Optional)
- Ring, earring or pendant setting samples are available in store for try-on
- A 50% deposit has to be settled to confirm order
- If both diamond and setting are in stock, it only takes 2 working days to complete the order; but it may take 4-8 weeks (depending on the setting style) if it is made-to-order
3) Order Completion
- Customers should settle the balance payment and pick up the products within three months upon order completion
- Payment methods︰
(i) Cash, FPS, bank transfer, EPS (2% discount)
(ii) Visa / Master / AE / Union Pay credit card (no extra charge)
(iii) Standard Chartered / AE credit card interest-free instalment plan (3% / 2% service charge for 12-month instalment)
(iv) Customers self apply for credit card instalments
- Diamonds or finished products are available for in-store pickup or courier delivery