Terms and Privacy

Please read this policy statement carefully. By accessing this website, uploading, viewing or obtaining information from this website, or by using the services, you, as a user, confirm that you have read, understood and agreed to the terms contained in this policy.

1. Service Commitment
In order to protect the privacy of personal data, Diamond Culture ensures that its policies and practices regarding the collection, use, retention, transfer and access of personal data are in compliance with the provisions of the Personal Data (Privacy) Ordinance, Chapter 486 of the Laws of Hong Kong Special Administrative Region.

Any personal data you have with Diamond Culture Limited (Diamond Culture) will be protected by the terms of this Privacy Policy and diamondculture.com.hk Terms of Use.

2. Collection of Personal Identification Information
Unless otherwise stated by Diamond Culture, you are not required to disclose your identity or any personal data about yourself (including but not limited to your name, gender, age, birthday, anniversary, phone number, email address, credit card details, education level, occupation, etc.) to browse this website.

3. Cookies, Domain Names, Servers, Web Beacons, IP Addresses (Non-Personal Data)
In order to provide you with a convenient and tailored experience when using this website and services, Diamond Culture may collect and store information such as domain names, servers, and "cookies" addresses. Except as provided below, Diamond Culture will not disclose such information to any unauthorized person.
- Disclosed and/or transferred to directors, officers, employees, representatives or agents of Diamond Culture for such purposes on a "need to know" basis, subject to the confidentiality obligations set out in this policy; and
- Disclosure and/or transfer to any competent authority in Hong Kong or other jurisdictions in compliance with applicable laws and regulations, including but not limited to court orders and other court proceedings.

When you browse this website, Diamond Culture may collect your IP address and use cookies and web beacons for the following purposes: to assist in troubleshooting server problems; to manage and fine-tune the operation of this website; to send advertisements; to improve and measure usability; track visits by our contacts and partners, and the performance and effectiveness of this website; enhance and measure the effectiveness of our marketing programs; understand how customers use our website; estimate the size of our audience; provide co-branding services; And personalize the user's shopping experience.

If you do not wish to accept cookies, you may modify your internet options or browsing options on your computer system, but you may not be able to use or activate certain features of this website as a result.

4. Types of Personally Identifiable Information Collected
In order to enable you to enjoy Diamond Culture's services, you may be required from time to time to provide your personally identifiable information ("personal data"), including but not limited to your name, gender, age, birthday, anniversary, telephone number, email address, credit card details, education, occupation, etc. For specific purposes of your personal data, please refer to our Personal Information Collection Statement in paragraph 6 below, which includes the use of personal data for direct marketing purposes.

5. Security
Diamond Culture is committed to protecting the personally identifiable information you share with us. The personal data you provide to the company will be stored properly and will only be accessed by authorized persons as Diamond Culture deems reasonably necessary. Although we endeavor to protect your personal data once we receive it, no data transmission over the Internet or any other public network can be guaranteed to be 100% secure, therefore we cannot make any warranties or guarantees as to the security of any information.

6. Personal Information Collection Statement (“this Statement”)

6.1 When you, as a Diamond Culture customer, enquire about and/or order services and/or products ("Services") from the Company, and/or win prizes from events organized by the Company and/or are interested in promotions , may be required to provide the Company with your personal data. If the relevant personal information is incomplete or incorrect, the company may not be able to provide you with the relevant services.

6.2 The company will keep your personal data confidential at all times. The company's policies and practices regarding the collection, use, storage, disclosure, transfer, confidentiality and access of personal data are in compliance with the laws of Hong Kong Special Administrative Region and have been set out in this statement.

6.3 You agree that the relevant personal data you provide to the Company may be used and retained by the Company for the following purposes and for other purposes that you and the Company may agree to or may be required by law from time to time:
(Your IP address may also be used in conjunction with your personal data)

a. to provide relevant services;
b. answer your inquiries, respond to requests or confirm orders;
c. understand the demographics, preferences, interests and behaviors of our customers;
d. to perform data sorting and analysis to improve our website, services, product selection, marketing and promotion strategies, and overall customer experience;
e. to send you regular information: including information about the products, services, promotions or web pages of our company, its affiliates or business partners;
f. prevention or detection of crime; investigation of complaints, suspected suspicious transactions and research on service improvement measures;
g. disclosure in accordance with legislation.

Failure to provide personal data upon request may prevent Diamond Culture from providing the services or any part thereof. If Diamond Culture intends to use any personal data for any purpose other than the above, Diamond Culture will notify you to obtain your prior consent.

6.4 The Company may disclose and transfer (whether in Hong Kong or overseas) the Company's right to use, hold, process or retain your personal data for the purposes of 6.3 above to agents, contractors and agents who are responsible for the confidentiality of the Company. Any actual or proposed assignee of the Company in the event of a merger or transfer (whether assets or equity) to provide management, data analysis, marketing and research, professional services or other similar services to the Company.

6.5 You have the right to:
a. check whether the company holds any of your personal data;
b. access to your personal data held by the Company;
c. require the Company to correct any inaccurate personal data;
d. determine the policies and practices adopted by the Company (from time to time) with respect to personal data and the categories of personal data held by the Company;
e. request at any time to stop receiving direct promotional materials from us.

6.6 To make any of the above requests, please write to the following address:
Unit A, 20/F, CF Commercial Tower, 28 Mody Road, Tsim Sha Tsui, Kowloon, Hong Kong
Email: diamondculture.info@gmail.com

For any enquiries, please call Diamond Culture at +852 6629 9915.

6.7 According to the relevant regulations, the company has the right to charge a reasonable processing fee for the request for access to personal data.

6.8 These Terms do not limit your rights guaranteed by the Regulations.

7. Links to Third Party Websites
Our website may provide links to other third-party websites, which are not under our control and are not covered by this Privacy Policy. We recommend that you review the privacy policies posted on these (and all) websites.

8. Updates and Modifications to the Privacy Policy
Diamond Culture may revise this policy from time to time in its sole discretion. Any changes to this policy will be effective upon posting the revised policy on this website. Your continued use of this website and services after the revised policy is posted on this website will be deemed to have agreed to the changes.